
1.Who owns XLearner Prime?
XLearner Prime is owned and operated by Rynat Capital (Pty) Ltd. Rynat Capital (Pty) Ltd is authorized and regulated by the Financial Sector Conduct Authority (“FSCA”) as a financial services provider in terms of Section 8 of the Financial Advisory and Intermediary Services Act, 2002 (Act No 37 of 2002) with licence number 23497.
2.Is XLearner Prime licensed or regulated?
Yes.
XLearner Prime is owned and operated by Rynat Capital (Pty) Ltd. Rynat Capital (Pty) Ltd is authorized and regulated by the Financial Sector Conduct Authority (“FSCA”) as a financial services provider in terms of Section 8 of the Financial Advisory and Intermediary Services Act, 2002 (Act No 37 of 2002) with licence number 23497.
3.Where are the funds of XLearner Prime client’s held?
At
XLearner Prime our client’s funds are held in a segregated account away from
the firm’s own accounts at reputable EU banking institutions. This
ensures that client funds cannot be used for any other purpose.
4.Are client Funds of XLearner Prime insured?
Rynat
Capital (Pty) Ltd is a member of the Financial Sector Conduct Authority (FSCA).
The FSCA came into being in 2002, as a financial services provider in terms of Section 8 of the Financial Advisory and Intermediary Services Act, 2002 (Act No 37 of 2002)
.The objective of the Fund is to
secure any claims of covered clients against members of the Fund, and to
compensate them for any claims arising either from an inability of a
member of the Fund to fulfil its obligations, or from any wrongdoing on
the part of the member of the Fund.
5.Are my personal details secured with you?
Rynat
Capital (Pty) Ltd takes serious precautionary measures to ensure that your
personal details are held in absolute confidence. Your passwords are
encrypted and your personal details are stored on secure servers and
cannot be accessed by anyone, with the exception of a very small number
of authorised members of staff.For more information on our Privacy
Policy, please see here.
6.Is it possible to lose more money than I deposited?
Rynat
Capital (Pty) Ltd offers Negative Balance Protection to its clients as part
of the Client Agreement, thereby ensuring that clients cannot lose more
than their overall investment.
7.What trading platforms do you offer?
Micro
Trading App that can be downloaded from our website, Google Play for
Android users and the App Store for iPhone users, please download from download.
8.Which countries do you accept for opening account with XLearner Prime?
Rynat Capital (Pty) Ltd does not offer its services to residents of certain jurisdictions such as the USA, Cuba, Canada, Democratic People's Republic of Korea, Iran, Iraq and Syria.
9.What are the advantages of trading with XLearner Prime?
XLearner Prime offers a high efficiency platform. Our motto is "The Client comes first", we are committed to giving you one of the best trading experiences at the tip of your fingers.
Rynat Capital (Pty) Ltd is authorized and regulated by the Financial Sector Conduct Authority (“FSCA”) as a financial services provider in terms of Section 8 of the Financial Advisory and Intermediary Services Act, 2002 (Act No 37 of 2002) with licence number 23497. It is registered in South Africa under the Companies Act 71 of 2008, with registration number 2004/005384/07. It’s registered office is at Offices 96 Rivonia, 96 Rivonia Road 4th Floor Sandton Johannesburg South Africa.
Client fund is kept in segregated accounts and separate from broker funds.
10.What is the official website for XLearner Prime?
11.How can I contact you?
Our
Head Office is registered at Offices 96 Rivonia, 96 Rivonia Road 4th Floor Sandton Johannesburg South Africa. You can
contact us via an e-mail to info@xlearner-prime.com.
Alternatively, you can contact our customer support directly through e-mail info@xlearner-prime.com.